Privacy Policy
Last Updated 2026-03-15
1. Data Collection
We collect minimal data to provide our secure messaging service. This includes technical information such as IP addresses for security purposes, browser type for compatibility, and usage statistics to improve our service. We do not collect personal information unless voluntarily provided. All message content is encrypted and we cannot access it due to our zero-knowledge architecture. We may collect email addresses if you choose to receive notifications, but this is entirely optional and can be disabled at any time.
2. Use of Data
The limited data we collect is used solely to provide and improve our secure messaging service. Technical data helps us maintain security, prevent abuse, and ensure optimal performance. We use aggregated, anonymized statistics to understand usage patterns and improve our platform. We never use your data for advertising, marketing to third parties, or any purpose other than providing our service. Your message content is never analyzed, stored permanently, or used for any purpose other than delivery to your intended recipient.
3. Data Storage
All data is stored using industry-standard encryption and security measures. Message content is encrypted with AES-256 encryption and automatically deleted after being read. Technical logs are retained for a maximum of 30 days for security purposes, then permanently deleted. We use secure data centers with physical and digital security measures. All data transmission occurs over encrypted connections. We do not store decryption keys, ensuring that even we cannot access your message content.
4. User Rights
You have the right to know what data we collect, request deletion of any personal information, opt out of optional data collection, and receive a copy of any personal data we hold. Since we practice data minimization and automatic deletion, there is typically very little personal data to manage. You can contact us at any time to exercise these rights. We will respond to all privacy requests within 30 days. You also have the right to file complaints with relevant data protection authorities if you believe your privacy rights have been violated.
5. Third-Party Services
We use minimal third-party services, all carefully selected for their privacy and security standards. This may include cloud infrastructure providers, security monitoring services, and analytics tools that use only aggregated, anonymized data. We never share personal information with third parties for marketing or advertising purposes. All third-party services are bound by strict data processing agreements. We regularly audit our third-party providers to ensure they meet our privacy and security standards.
6. Data Security
We implement multiple layers of security to protect your data, including end-to-end encryption, secure data centers, regular security audits, employee security training, and incident response procedures. Our zero-knowledge architecture ensures that even in the unlikely event of a breach, your message content remains secure. We use industry best practices for data protection and regularly update our security measures to address emerging threats. All employees undergo background checks and sign strict confidentiality agreements.
7. Children's Privacy
Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information immediately. Parents who believe their child has provided personal information to us should contact us immediately. We encourage parents to monitor their children's online activities and educate them about online privacy and security.
8. Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify users of significant changes by posting a notice on our website or sending an email notification if you have provided your email address. The updated policy will be effective immediately upon posting. We encourage you to review this policy regularly to stay informed about how we protect your privacy. Continued use of our service after policy updates constitutes acceptance of the changes.
Contact Information
info@paivnotecom.com